Delivering Customer Value

Our customers are at the heart of what we do, and their satisfaction is our everyday goal.

We provide unbeatable value to customers all over the globe and for every phase of the well life cycle.

We strive to perform each job with flawless execution to protect assets, personnel, and the environment while delivering high-value solutions to the most significant energy challenges facing our customers. 

To continue to meet customer challenges head-on, we deliver integrated solutions that provide fast, safe, and cost-effective solutions. Rather than basing these solutions by well life cycle, we organize them by key domains. These domains represent some of our customer's most pressing challenges: mature fields, unconventionals, offshore, and digitalization and automation. No matter where we're helping our customers, we want to streamline their operations, meet or exceed their targets, and, to put it in the simplest terms, to get them the most out of every project.

In mature fields, the fastest and most economical way for our customers to generate additional free cash flow and improve returns is to improve production. Our suite of production optimization and management solutions help operators extend the life of every well.

From shallow to deep water, we can deliver those solutions that enable operators to save costs in both CAPEX and through minimizing rig time, as well as the environmental impact. Our advancements also help customers maximize production while reducing HSE risks.

In unconventional assets, customers want to construct cost-effective wells, optimize stimulation and completion designs, and minimize steep production decline rates. We efficiently build high-quality wellbores, and deploy cost-effective and reliable completion strings—including zonal isolation devices, sleeves, packers, and plugs.

Through digitalization and automation, we are delivering technologies that reduce errors created by human judgment, reduce risk to personnel, and provide operational efficiencies. From the drilling phase through production, we have Industry 4.0 solutions that are revolutionizing the oilfield and strengthening our partnerships with customers all over the globe.

And even in a challenging year, we were front and center with our customers, working together to solve industry challenges. For example, as a testament to our reputation as production leaders and trusted business partners, we jointly commercialized severe-service sucker rods with ExxonMobil to reduce tubing wear and parted rod strings in rod-lift and PCP-lift (progressive cavity pumping) applications.

We also hosted the industry's only Production 4.0 forum, the Weatherford Enterprise Software Conference, where we assembled technology visionaries, including Amazon and Microsoft, dedicated to advancing the digital oilfield.

And lastly, in 2019, we delivered 30 technology roadshows all over the world and met with 1,500 customers. We ran to meet their most significant challenges because we have the talent, footprint, and exclusive capabilities to solve them.

Looking ahead to 2020, our commitment to delivering customer value remains unwavering, and we will continue to invest in new technology to solve the greatest energy challenges well into the future.

Technology Highlights

We seized opportunities to fill gaps in the market by commercializing new technology that addresses customer challenges across multiple domains.

VictusTM intelligent MPD enables achieving all drilling objectives with unmatched safety and cost savings.

CompleteSM post-TD optimized solutions mobilize cross-functional teams for efficient operations across well stages.

AlphaSTTM single-trip openhole cement and sidetrack system eliminates cement plugs to increase reliability.

ForeSite® Edge drives continuous production performance with Industry 4.0 concepts.

ForeSite® Flow achieves unprecedented flow intelligence with non-nuclear simplicity.

MambaTM severe-service coupling minimizes tubing wear in corrosive rod-lift and PCP-lift wells.

EXTM stainless-steel sucker rod delivers high performance in harsh environments.

Many of our previously launched technologies have already made a significant impact on our customers' well construction and production challenges.


ForeSite® Production Optimization


NOW OPTIMIZING
50,000 WELLS

1-MILLION+
BOPD

VEROTM Automated Connection Integrity


9 REVENUE-GENERATING
OPERATIONS UNDERWAY

MAGNUSTM Rotary Steerable System


WILL DELIVER DIRECTIONAL DRILLING
IN THE MIDDLE EAST
AS PART OF A $220-MILLION CONTRACT

In 2019, we showed our customers that no matter where they operate, and no matter how significant their obstacles are, we will accept the challenge to innovate new ideas and integrate technology to deliver cost-effective and revenue-driving solutions.

Though we achieved successes all over the world, the map to the right reflects our significant highlights. 


EASTERN HEMISPHERE

Abu Dhabi

Introduced the World-First ForeSite Flow Multiphase Flow Meter

Norway

Achieved Fastest Liner-Running Operation on a Norwegian Rig in 4 Years with Vero Automated Connection Integrity

Russia

Signed two Drilling Services Contracts Valued at $67-Million

WESTERN HEMISPHERE

Brazil

Saved 22 Hours of Deepwater Rig Time with an Integrated Completions Solution 

Canada

Signed Contract to Deliver Artificial Lift for Heavy-Oil Recovery 

Colombia

Migrated 3,000 Wells to ForeSite Production Optimization Technology 

Mexico

Secured $187-Million Contract to deliver Integrated Services for Shallow-Water Operations 

United States

Installed 120 Consecutive Whipstocks with 100% Success for 6 Operators

SAFETY AND SERVICE-QUALITY ACHIEVEMENTS

Our solutions set new operational standards across the well life cycle, but it is our unwavering commitment to safety and service quality that set our contributions apart.

In 2019, we delivered more than 95-million manhours worldwide and were recognized by top agencies for our security achievements.


95-MILLION
MANHOURS
DELIVERED


0.43%
TOTAL NPT


33% REDUCED LTIR
YEAR-OVER-YEAR


21% DECREASED TRIR
YEAR-OVER-YEAR


12 YEARS
WITHOUT LTI
in Argentina and Ukraine

Awards and Recognition

Our ability to keep our people safe in every operation is critical to our business.

Last year, we received recognition for our significant safety and security programs.

In the Security Magazine 2019 Security 500 Report, our security group ranked number one in the energy industry for providing proven organizational safety programs.

In Canada, we received the Silver Award for Canada's Safest Employer in the oil and gas industry for promoting the health and safety of our workforce.

Also, several organizations recognized our industry-leading technologies. 

We were honored to receive three “Best of the Year” World Oil awards, in addition to recognition for our M.O.S.T.TM Plus mechanical outside-latch single-trip wellhead-retrieval system, VictusTM intelligent MPD, and MagnusTM rotary steerable system. This is a testament to our technology innovation and our dedicated One Weatherford team across the globe.

For a complete list of awards, visit our website.     

Won 3 "Best of the Year" World Oil Awards

  • Best Completion Technology
  • Best Production Technology
  • Best Digital Transformation Technology 

Received Hart Engineering Meritorious Award

  • M.O.S.T.TM Plus mechanical outside-latch single-trip wellhead-retrieval system

Won Spotlight on New Technology Awards at OTC Asia

  • VictusTM intelligent MPD
  • MagnusTM rotary steerable system





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